At Reservio, we are committed to helping businesses comply with the Lei Geral de Proteção de Dados (LGPD), Brazil's data protection law. This guide provides an overview of LGPD, its impact on your business, and how Reservio’s platform supports your compliance efforts.
What is LGPD?
The LGPD is Brazil’s data protection law, enacted to safeguard the privacy and personal data of individuals. It applies to businesses that process personal data in Brazil, regardless of their location, as well as companies outside Brazil that process data of individuals within the country.
Key Principles of LGPD:
Transparency: Ensure clear communication about how personal data is collected, used, and stored.
Purpose Limitation: Data must be processed for legitimate, specific purposes.
Consent: Obtain explicit consent before collecting or processing personal data.
Data Minimization: Only collect data that is strictly necessary for the intended purpose.
Security: Implement measures to protect data from unauthorized access and breaches.
How LGPD Affects Your Business
Responsibilities Under LGPD:
Obtain Explicit Consent: Clearly inform clients about the data you collect, why it’s collected, and how it will be used. For sensitive data (e.g., health or biometric data), additional safeguards and explicit consent are required.
Data Subject Rights: Brazilian individuals have specific rights, including:
Right to Access: They can request information about how their data is being processed.
Right to Correction: They can request updates or corrections to their personal data.
Right to Deletion: They can request the removal of their personal data when it is no longer needed or if consent is withdrawn.
This document serves purely as a general reference and is not intended to provide legal counsel. To ensure your business adheres to GDPR regulations, it’s essential to seek advice from a qualified legal expert.
How Reservio Supports LGPD Compliance
Reservio’s platform includes tools and features to help your business align with LGPD requirements:
Consent Management:
Customizable consent forms that meet LGPD standards.
Clear consent options embedded into the booking system to ensure compliance.
Data Subject Rights Management:
The dashboard allows you to access, update, or delete client data upon request.
Tools to handle data access requests efficiently.
Data Security Measures:
Client data is stored securely using encryption protocols.
Strict access controls ensure only authorized personnel handle sensitive data.
Breach Notifications:
Notifications for potential data breaches to help you inform affected individuals and the ANPD promptly.
DPO Support:
Facilitate communication and compliance documentation for your appointed Data Protection Officer.
Steps to Enhance LGPD Compliance with Reservio
Set Up Consent Forms:
Go to your Reservio account settings and enable consent options on your booking website.
Use clear and concise language to explain the purpose of data collection.
Train Your Team:
Educate your staff about LGPD requirements and the importance of handling personal data responsibly.
Regularly Review Policies:
Update your privacy practices to stay compliant with changes in LGPD regulations.