Custom Item lets you charge for products or services that aren’t permanently registered in your POS system. This allows for seamless transactions without the need to create new items, making it an ideal solution for one-time sales or temporary offerings.
When to use this feature
You can use the Custom Item feature when you need to charge for something that isn't part of your standard product list. This is perfect for situations where flexibility is required, such as:
Selling an extra product that isn’t part of your usual inventory.
Charging for an additional treatment or service requested by a customer during the appointment/event.
Offering a temporary or limited-time item without permanently adding it to your product list.
By using this feature, you can easily respond to customer requests without the need for system adjustments, ensuring a smooth sales experience.
Key benefits:
Seamless transactions – No need to pause a sale to add a new product in the system.
No clutter in your product list – One-time or temporary items won’t stay in your inventory.
Faster sales process – Instant charge for additional products or services.
Where to find the custom item
After placing the order for the customer, the custom item option will be available to add to the transaction. Simply follow these steps:
Create new sale or proceed to checkout from the calendar.
Select Add next to Custom item.
Enter the custom item’s details, including the name, quantity, price, and tax rate. Confirm by clicking on Add item.
Proceed with the checkout as usual.
This process helps eliminate unnecessary administrative work while ensuring that every sale is accurately recorded.
💡Tip: For instructions on how to create a sale for products or bookings, please refer to these guides: