Skip to main content
All CollectionsOnline paymentsGeneral
How Does Reservio Keep My Online Payments Secure?
How Does Reservio Keep My Online Payments Secure?

Security of Online Payments with Reservio: How Adyen Protects Your Data

Updated this week

At Reservio, we care deeply about the security of online payments for both your business and your customers. That’s why we use Adyen, one of the most trusted and secure payment processors in the world, to handle all transactions.

Why is Adyen Secure?

Adyen adheres to PCI DSS 4.0 (Payment Card Industry Data Security Standard). the highest standard for payment security, ensuring both your business and your customers' data is fully protected. PCI DSS stands for a set of rules created to keep payment information safe. This means every time your customer makes a payment through Reservio, their information is secured from start to finish.

What is PCI DSS 4.0, and How Does It Protect Your Customers?

Think of PCI DSS 4.0 as a rulebook that companies like Adyen must follow to protect card information. Every time a customer pays for a booking, their card details are encrypted (turned into a secret code), so even if someone tries to steal the data, it’s useless to them. Adyen is required to follow strict guidelines to ensure that both your business and your customers are protected from fraud, hacking, or theft. If you want to dig deeper into PCI DSS, you can check this Wikipedia article.

How Does Adyen Keep Payments Safe in the EU?

Adyen also follows strict anti-money laundering (AML) laws in the EU. This helps ensure that every transaction is legitimate and that no one is using the platform for illegal activities. Whether it’s your business receiving payments or your customers sending them, Adyen keeps the process safe and transparent.

What is Know Your Business (KYB)?

Adyen also verifies every business that uses its payment system through a process called Know Your Business (KYB). This ensures that businesses are legitimate, further protecting customers by making sure they are dealing with trustworthy companies. That’s why the onboarding of this feature involves a multi-step process to thoroughly verify the business before online payments can be activated. This helps prevent fraud and ensures a secure environment for everyone. You can learn more about KYB in this Know Your Business guide.

How Does This Benefit Your Business and Your Customers?

Using Reservio’s online payments powered by Adyen means:

  • For your business: Your transactions are processed securely, and your sensitive data is protected.

  • For your customers: Their payment details are safeguarded with top-level encryption, and they can trust that their payment is safe when booking your services.

In other words, Adyen's security measures keep both your business and your customers safe, so everyone can confidently make and receive payments without worry.

All clear? Now you can check how to set up the online payments feature here.

Did this answer your question?