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Here you can find the difference between transactions, statements and payouts, and learn where to view them in your Reservio account.
💳 Transactions
A transaction is each individual payment made by a customer. You can find all your transactions in the Sales tab → Transactions.
Here, you can:
See all payments you have received.
Download an invoice for any specific transaction, if needed.
💡TIP: To find out where you can view your transaction history, click here.
📄 Statements
A statement is a summary of your transactions over the course of the month, allowing you to track your earnings and fees easily. . You can see all your past statements in the Sales tab → Statements.
When you click on a statement, you will see the following:
Total earnings for the month.
Refunds you issued to customers.
Fees deducted from your payments.
Final payout sent to your bank account.
💡TIP: To find out how to view and download your statements for online payments, click here.
💸 Payouts
A payout is the amount we transfer to your bank account after customers pay online for their bookings. You can see all your payouts in the Sales tab → Payouts.
Payouts are sent every working day if the total amount exceeds €50. See more details here.
For businesses listed on Reservio.cz with online payments enabled, payouts are processed on a weekly basis.