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How long will it take to verify my identity to accept payments?
How long will it take to verify my identity to accept payments?
Updated over a week ago

In the last step of the activation process, we will verify your identity based on the information you have filled in and the documents you have provided. This verification can take up to 3 business days, but in most cases, verification will take place immediately.

The Onboarding Process: What to Expect

  1. Document Submission: Upload the required documents through your Reservio account.

  2. Verification: One you upload the documents, they will be reviewed to ensure compliance and mitigate risks. If you see the Verification failed message in the Sales tab - Payments, you will need to perform verification again. Click on the Try again button to correct errors or fill in missing documents or information.

  3. Approval: Once completed, you will see a Verification Successful sign in the Sales tab - Payments.

Please note that unfortunately payments cannot yet be accepted during the verification process.

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