Skip to main content

How to create a client account

Create a free Reservio client account to see, manage, and cancel your bookings in one place.

Written by Tamara Znamenáková

A client account is a free Reservio account you use as a customer. With it you can see your upcoming and past bookings in one place, cancel a booking without contacting the business, and book faster next time.

You can create it while you are making a booking, or at any time before you book.

Being in a business's client list is not the same as having an account. If the business added you when you made your first booking, no account was created for you. That is why you may see "Account does not exist" when you try to reset a password you never set.

Create an account while you are booking

  1. Open the Booking Website of the business you want to book with.

  2. Click Log in in the top right corner.

  3. At the bottom of the page, click Sign up.

  4. Fill in your Full name, Email, Phone number, and Password.

  5. Click Create account.

You can also start the booking without logging in and, in the last step of the booking, choose Log in with Reservio or Continue as a guest.

Create an account before you book

  1. Fill in your Full name, Email, and Password.

  2. Click Create account.

Confirm your account

Reservio then sends a confirmation email to the address you filled in. Open the email and click Confirm sign up. Your account stays inactive until you do.

Don't see the email? Check your spam folder and make sure you filled in your address without a typo.

Sign up with Google, Apple, or Facebook

Instead of filling in the form, click Google, Apple, or Facebook under or continue with and allow Reservio to access your data. You then use the same button to log in next time.

Where to find your bookings

Log in on the Booking Website of the business and click your name in the top right corner. Your bookings appear there; click Show all bookings for a full overview of upcoming and past bookings.

To cancel a booking, click the three dots next to it and select Cancel booking. See How to cancel my booking for details.

Don't remember your password? Click Forgot your password? on the login page and we will send you a link to set a new one.

Not sure whether a booking went through? See Was my booking successfully created.

Did this answer your question?