For plans: Free, Starter, Standard, Pro
Works on: desktop browser, mobile app
Booking hours of your staff member don't match your general opening hours? Set up custom opening hours for each staff member separately and let them work at a time that suits them.
Go to the Settings tab — Business section — Staff.
Clicking on a specific employee's name will bring up an edit sheet including a checkbox that can be checked to set custom booking hours. Employees' working hours are set automatically according to the company's opening hours. You can change the time range when an employee can accept bookings by checking the box.
Using the Add hours button, you can select the day and time range when a particular employee will be able to accept bookings.
Be aware that all working days must be entered once the custom booking hours option is selected. It is assumed that the employee does not accept appointments on the days for which you have not specified booking hours.
Note, that setting an employee's custom opening hours is only available in the calendar for individual appointments. The calendar for group events doesn't offer this option, because you set up events directly for specific times. It means that clients can only book these preset events.
General opening hours vs. custom booking hours
The system prioritizes the employee's personalized opening hours over the general setting of opening hours. When a client makes a booking, the system will always offer only those times that are specified in this setting.
How to manage the schedule for particular days
Is your employee taking a vacation or won’t be able to work on one specific day, or even on a certain part of that day? You can easily change booking hours just for these specific hours or days. Find out how to do that.
Restricting Bookings to One Service Type for a Specific Day
To limit bookings to a single service type for a specific day, you can adjust your staff availability settings. This will ensure that only the desired service is bookable on the chosen day.
Access Staff Management Section Log in to your Reservio account and navigate to the Staff Management section.
Modify Working Hours Locate the staff member assigned to the specific service, and adjust their working hours to align with the selected day for the intended service.
Save Changes After making adjustments, save the changes to restrict availability to the desired service only. This method lets you manage which service types are bookable based on staff schedules, ensuring no service type overlaps on the specified day.