You don't have to approve every booking you received from the clients. If you had a bad experience with the client, you can simply decline his booking request. Or you can also cancel an already confirmed booking. It takes just a few seconds!

The confirmed bookings can be canceled in the window of the event (see Calendar settings for further info). Just click on the cross button next to the booking. If there is an email assigned with the client, the system offers you the possibility to send him a polite, but clear message, about why you have canceled the booking.
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You can cancel a booking directly in the mobile application. To do this, open the class you want to modify and select the customer you wish to cancel. Then, tap the trash icon in the upper right corner.

If needed, you can also write a message to the customer before confirming the cancellation. Finally, tap "Cancel booking" to complete the process.

Once the booking is canceled, the client will appear in the "Cancelled" section of the event’s client list.