Do you want to track whether the client arrived on the agreed date or not? Nothing is easier than using the attendance check feature available for all plans. This feature can be particularly useful for tracking the reliability of clients.

In the Calendar tab, open the booking which status you want to change. Click on the arrow under the title Booking status, select one of the offered options, and then confirm the change with the Save button.

You can change the booking status also via the mobile app. Click on the booking in the Calendar tab to open the booking detail. If the booking is confirmed, you will see options to mark whether the client arrived or did not arrive. The status will be saved automatically and can be changed at any time in the same way.

In the Calendar tab, open the event that contains the booking and which status you want to change.

In the list of reserved spots, select a specific booking, and in the drop-down list where you see “Confirmed”, click on the arrow and select one of the options offered.

You can change the booking status also via the mobile app. Just click on the Calendar icon in the bottom bar and open the event that contains the booking which status you want to change. Click on the tick icon and select whether the client arrived or not.

To check whether the client attends their reserved dates or not, open the client profile in the Contacts tab. Below the name and details, you find an overview of their bookings, including the number of no-shows.

TIP: If a certain client regularly skips agreed appointments, or you generally do not have a positive experience with them, you can block them.

To check the number of no-shows for a client in a mobile app, open the client’s profile in the booking detail. You will see a new tag next to their name indicating the number of times they have been marked as a "no-show." Clicking on this tag will provide you with the exact count of no-shows associated with that client.