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How to set up a custom domain
How to set up a custom domain
Updated over 2 months ago

Do you want to set up your domain for your Booking Website? If you have subscribed Standard or Pro plan, you can change the URL address with the domain included. By default, the Booking Website is running on the reservio.com domain, but this feature allows you to move your Booking Website to the domain of your choice. Thanks to that, the name of our booking system does not appear in its name.

Here's how to set it up:

  • In the settings of your domain, you plan to use, enter the CNAME in the DNS record exactly in the form of “domain.reservio.com.”. Do not fill in the URL of your Booking Website on the Reservio domain, but copy this above-mentioned address exactly.

Make sure to note that the custom domain you choose must be a third-level subdomain, such as "subdomain.domain.com," for the setup to work properly. Using only the second-level domain ("domain.com") will not be effective in redirecting to your Booking Website.

  • Once you've filled in the CNAME correctly, enable the custom domain in the Online booking tab - Setup Web features. By enabling the option of Custom domain, you will be able to fill in the domain name, you have prepared.

  • These changes will be available within 24 hours of setup.

Remember: If you have online payments activated, you will not be able to set up your own domain. And if you have set up your own domain, you will not be able to accept online payments through your booking website (but you can turn off custom domain and turn on online payments).

If you have an Enterprise solution, keep in mind that setting a custom domain applies to all calendars or none. You cannot set a custom domain only for specific calendars. The custom domain is configured on the main Booking Webpage, where customers select between branches. Each branch (calendar) then has its booking page created by adding "/nameofcalendar" after the URL of the main Booking Webpage.

TIP: If you want to change the URL of the Booking Website but want to remain on the reservio.com domain, feel free to contact our Customer Care (you won't find this change option in your account, but only we can do it).

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