The feature of SMS notification is available only in the premium plans of Starter, Standard, and Pro, and if you are interested in sending messages to your customers, it is necessary to purchase a separate SMS package. You can purchase an SMS package directly in your account, in the general overview Dashboard under the Business tab.

The system automatically redirects you to the order details page, where you can pick the required SMS package. Check out this guide to find out where you can find SMS package pricing.

Then you just have to add your billing information there and proceed to payment. By default, it is possible to pay with a card online, by bank transfer, or via PayPal, but there might be other payment methods depending on their availability in your region.

The SMS package activation depends on the chosen payment method and on how fast the payment itself takes to go through. For card and PayPal payments, the payment is finalized within a few minutes, and the same applies to the activation of the package. Finalizing a payment by bank transfer can take several business days (usually 3-5), which results in a longer period of activation of sending SMS.

It is important to know that once your SMS credit runs out, the system will inform you, and a pop-up window will appear right after the log-in, letting you know that your SMS package has expired.

Additionally, you can purchase SMS packages from the Billing tab, which you can find in the Business — My business — Billing and click on the Buy SMS plan button.

TIP: Once you have your SMS package, you are ready to activate this type of notification. Read all about it and how to configure it for both the admin and your clients in the following guides: