You might be wondering why events from your Google Calendar are showing up as duplicates in Reservio. Don't worry; there's a straightforward explanation for this issue.
What could be the problem of duplicate events from Google Sync?
The most common reason for events from Google Calendar appearing as duplicates in Reservio is the way you've set up your Google sync. If you have synchronized multiple staff members with the same Google calendar, it can lead to synchronization problems. This is not the correct way to set up Google sync.
The correct method for setting up Google Calendar sync can be found in our guide here.
How can I resolve the issue of duplicate events?
To avoid duplicate events, it's important to ensure that each staff member is synchronized with their own, unique Google calendar. When multiple staff members share the same Google calendar, synchronization may not work correctly, and this can result in events being duplicated in Reservio.
What's the blocking effect and how to eliminate duplicates?
Furthermore, when an event from a shared Google calendar is synchronized, it can potentially block all staff members synchronized with the same Google calendar. This blocking effect manifests as duplicated events in Reservio.
By ensuring that each staff member has their own, dedicated Google calendar for synchronization, you can prevent these duplicate events and ensure that your calendar operates smoothly without any complications.
Properly configuring your Google sync with Reservio helps keep your scheduling organized and avoids the inconvenience of duplicated events. So, if you've been facing this issue, it's time to double-check your synchronization settings and ensure each staff member has their own Google calendar for a seamless experience.