Unfortunately, as of now, Reservio doesn't offer the option to seamlessly integrate both types into a single calendar. When setting up your business account, you're prompted to choose between two types of calendars: one for individual appointments and another for group events. Users can identify these as the Meeting Calendar for individual bookings and the Lesson Calendar for group events, terms used in Reservio's platform documentation.
The Enterprise Plan offers advanced features for businesses needing to manage both individual and group calendars within a single account. Highlights include:
Support for hosting different calendar setups under one account with a unique email.
Dedicated reservation pages for team members if independent calendars are required.
Individual appointments: tailoring your calendar
If your business thrives on catering to individual appointments, the path is clear. You select the calendar designed for individual bookings. However, if you find yourself in need of accommodating more customers during the same time slot, the solution lies in the Staff section.Reservio operates on a simple principle—each employee represents a booking slot. So, to enable multiple appointments during the same timeframe, you add more employees to the Staff section. This way, the system aligns with the number of employees available, allowing you to create as many bookings as there are staff members during a chosen time. Alternatively, businesses can use fictitious employees to represent additional booking slots for group events when using an individual appointment calendar. Important: If you decide to switch from a meeting-type calendar to a lesson-type calendar or vice versa, note that all current bookings will be erased. Ensure you manage or reschedule any existing appointments accordingly before making this change.
Group events: how to create an individual appointment
For businesses centered on group events, we offer a dedicated calendar. But what if the occasional need arises for an individual appointment within this group-oriented calendar? Fear not. Set the event's capacity to 1. This method provides flexibility within lesson-type calendars and ensures that the system remains aligned with Reservio's design, emphasizing its strict separation between individual and group events.
Tip: If your business demands both an individual appointments calendar and a group events calendar, consider creating two separate business accounts—one dedicated to each. Alternatively, upgrading to the Enterprise Plan enables managing multiple calendar types from a single account while providing enhanced collaboration features.
Recommendations for Event Planning
Determine Your Needs: Clearly define whether your requirement is for individual appointments, group events, or both.
Choose the Right Calendar Type: Understand the functionalities and limitations of each type to avoid future inconvenience.
Consider Capacity Flexibility: Use the capacity settings to customize the calendar type for overlapping needs, such as setting group maximums or individual limits.
Plan Transition Times: If switching calendar types, ensure minimal disruption by scheduling transitions during low-demand periods to reduce customer inconvenience.